News - Foxglove

Facebook outsourcer Sama agrees to increase pay for content moderators in Kenya

Despite the concession, the lowest-paid content moderators will still be on some of the worst wages for Facebook workers anywhere in the world.

Sama’s response to TIME’s exposé on Facebook moderators: copy-and-paste corporate jargon and a load of non-denials

It’s a damning read for an “ethical AI” firm – who just raised $70 million in an investment round on the back of its “ethical” reputation.

NEW CASE: Foxglove supports Facebook content moderator sacked for leading workers to form a trade union in Kenya

Imagine spending all day dealing with the world’s worst violent Facebook posts on as little as $1.50 a day. Now imagine you do this for a company that calls itself an ‘ethical AI’ firm – and that they fire people who stand up and complain.

No government algorithm should decide who eats and who goes hungry – we step up challenge to the DWP’s secret benefit probes algorithm

Disabled people in Manchester threaten legal action over an algorithm that forces them into call centre “doom loops” to access vital cash.

Area of work: Challenging unfair algorithms

We ask government for urgent explanation over deleting sensitive Number 10 WhatsApp messages

If bosses told staff to delete WhatsApp party messages then the government has behaved unlawfully – and they are in a world of legal trouble.

The Breakers Roar: A Facebook Content Moderator’s Regret

“It’s digital, but it’s real life.” Former Facebook content moderator Spencer Darr looks back on years of sifting through hellish content in a Texas officer tower.

2021 wrapped

It’s been a strange and difficult year. Here’s some struggles and successes from Foxglove, looking back on 2021.

NEW CASE: secret algorithm targets disabled people unfairly for benefit probes – cutting off life-saving cash and trapping them in call centre hell

We are supporting the Greater Manchester Coalition of Disabled People to bring a legal challenge against disabled people being forced into gruelling and invasive benefit fraud investigations on the say-so of a secret algorithm.

Area of work: Challenging unfair algorithms